People are loyal to the companies and the products they can depend on. Design beautiful and effective product support manuals—and people will depend on you for years. Help your customers by providing documentation so clear that even novice users will easily understand them.
View a Product Support Solution Example. Click below to start exploring!
Dozuki's Product Support solution helps you create step-by-step, media-rich guides for all of your products. Other companies who can't or won't offer detailed product literature. But they're missing a huge opportunity to connect with their customers. With Dozuki, you'll empower your customers, strengthen your existing product support system, and even reduce your product support costs.
Product support shouldn't be a one-way street. When it's done right, it's a dialogue between customer and company. The Dozuki online self-service portal easily connects your staff to your customers—straight from the product support documentation page.
Dozuki drives e-commerce sales, too. Our platform links customers to the parts and tools they'll need for to complete every guide. So you can also provide your customers what they need, right when they need it.
- Increase customer satisfaction and minimize product returns.
- Help customers navigate your content by mapping products into clear categories.
- Use guide commenting and an Answers page to develop interactive marketing.
- Build customer loyalty by sharing your knowledge.